FAQ

To request verification of education documents, please click here to select your verification service, upload documents and complete online payment.

Once payment has been completed and all documentation received, RMI will commence the verification process.

Accreditation Status Verification check confirms that the awarding institution is officially recognised by a legitimate government or authorised accrediting body. MOM typically uses this to determine whether the institution is eligible under their recognised list.

Education Verification check confirms that the qualification itself is genuine and was issued by the institution stated.

If the institution is not listed in MOM’s Self-Assessment Tool (SAT), both Education Verification and Accreditation Status Verification checks are required.

RMI will undertake the following:

• Education Verification – Education or professional certification will be verified through the Institution’s Registrar and/or Administrator;
• Accreditation Status of Educational Institutions – verify that the institution, distant learning institute or nodal centre is an approved provider of the program.

Most Education Verification Checks take 7–15 business days after payment and submission of complete documents.

Cases involving institutions in India or China may take longer. Delays can occur during public holidays, term breaks, or when extra documents are requested.

There is no expiry date for all RMI reports.

However, its acceptance depends on MOM’s latest guidelines. Kindly check MOM requirements before submitting for any work pass application.

The LOA authorises RMI to obtain your student records from your institution for Education verification purposes.

Most institutions accept electronic signatures, but some may require a wet-ink signature or their own consent form before releasing information.

The Letter of Authorisation is a mandatory document that grants permission for RMI to conduct the verification process and authorises relevant institutions to disclose your student information to RMI. You will be required to sign an electronic Letter of Authorisation (LOA).

Note: Our Letter of Authorisation is electronically signed but there are still a number of educational institutions that will require a wet signature. If this is the case for your educational institution, our MOM Screening Team will email you our Letter of Authorisation which you will be required to print, sign and return via email.

• Clear copy of the original awarding certificate
• Valid passport copy
  
  

*If the education institution is located in India, we will also require the marksheets/transcripts.

*If the education institution is located in China, we will require both Degree Certificate (学位证书) and Graduating Certificate (毕业证书)

All non-English documents must be accompanied by an official English translation. If you do not have a preferred provider, RMI offers in-house translation services for a fee.

Unclear or incomplete copies will delay processing and the issuance of your final report.

Please refer to MOM S Pass Self-Assessment Tool

To update and re-issue your report in the new MOM report format, please contact us at momverify@stg.rmi.com.sg, and our team will assist you. Please be aware that there is a processing fee of S$30 for each report, and the standard processing time is 2 business days from the date we receive your payment.

9% GST will be added to all services supplied in Singapore as of 1 January 2024.

RMI requires a copy of your degree, diploma or certificate in the original language it was issued in by the university, college or institute and proof of ID (passport).   In accordance with MOM requirements, for non-english documents, RMI require an English translation of the original document.

• If the educational institution is located in India, we will also require a copy of your marksheet.
• If the educational institution is located in China, we will require the Degree Certificate 学位证书 and Graduating Certificate 毕业证书 .
• If there is a variance between the name listed on the Passport and the name on the education certificate please provide supporting documents:
  • Deed poll for a change of name, 
  • Marriage certificate (for a change of name in marriage), 
  • Baptism or religious certificate to include a religious name (if applicable), 
  • Old passport with the declaration of the name change.

Please ensure all document scans are clear and complete to avoid delays.  Please note that RMI is unable to commence the verification process until the Letter of Authorisation is signed and all necessary documents have been received. The MOM Screening Team will be in touch if there is any missing information.

RMI will send you an email if any documentation is missing or additional documentation is requested by the educational institute.

Once the verification process has been completed, RMI will send the final report in PDF format to the email address provided during the initial online submission.